Articles
Thoughts on management, operations, people, systems and the bits of business that rarely fit neatly into a box.
- When Everyone Wears Three HatsIn an SME, job titles can feel more like a rough suggestion. Wearing several hats can be a huge strength — until flexibility becomes ambiguity, expertise becomes dependency, and being busy starts to look the same as being effective.
- Where the Org Chart Ends: How a Business Really WorksThe organisation chart might tell you who reports to whom. It doesn’t necessarily tell you how the business really works.
